I would like to make a comment regarding my son Matthew's new powerchair, which was delivered to us four weeks ago. It is brilliant! I also want you to know that your representative who came to our home (Martin) was a real gentleman - so helpful and not at all pushy. I wish more people were like him! Thank you so much for all the advice given.
Can you please pass on my thanks to Glenn, your driver? His customer skills are excellent, and I found him a pleasure to meet; he is a credit to your company and very good at his job. I am an extremely happy first-time customer of yours via the Motability scheme. I am very pleased with my purchase and looking forward to taking my Smarti scooter on the bus to hospital appointments etc. I find the Smarti much more flexible than my old 8mph mobility scooter. Thank you for the excellent service. Well done.
The Rise and Recline chair is very comfortable. I am truly delighted with the chair and would recommend it to anyone in the same situation as myself, being disabled with arthritis and a dodgy knee replacement.
Really pleased with my scooter.I've been able to travel on the buses to places with no problems.
My product is a mobility scooter which I am well pleased with as now I have my freedom. The staff at Monarch Mobility are fantastic and the Engineer is a godsend he is funny efficient and always on time and if he is going to be late he rings me to let me know ... I think monarch mobility are fantastic and I won't be going anywhere else.xx
I have the vogue and two smaller scooters from you all are excellent value as is the back up service
I found the salesman extremely helpful and informative and enjoy being able to go outdoors again my Smartie Mobility Scooter is great and so easy to fold with the push of a button.Thankyou Monarch mobility.
I brought a Smarti mobility scooter and the service I received choosing the correct scooter for me was both friendly and helpful. I have recommended Monarch Mobility to my friends in my Ataxia care group. Well done Monarch.
I am very happy with my Smarty Scooter, it is easy to use and is comfortable and is ideal for storing in the car and is easier to take on coach trips. It certainly turns heads when it automatically folds up.
I purchased a Solax Smarti from Monarch Mobility. This gave me a little independence back, easy to operate and customer service outstanding.. No hard sales talk, no hassle. Highly recommend Monarch to anyone I can.
Very quick with any enquires and service
I had a problem with my first scooter the light kept flashing you went out of your way to rectify it. The second scooter I was getting static electric shocks off it as did my grandchildren. You changed the wheels this rectified the problem. Servicing of my scooter was quick and your engineer turned up at the appointed time. Amaizing aftercare service well done monarch keep up the personal service .
Service and battery replacement for my mobility scooter, attended on the day they promised, no hassles
After an initial hiccup with the charger the Smarti scooter is really handy. Monarch replaced the charger and sorted the problem.
Great purchase very happy :)
Great for comfort and back pain
I bought the Smarti folding mobility scooter for my father, who is now unable to walk almost anywhere. He previously had one of the large, take-apart types that was more stable, but turned out to be impossible to use as no-one could disassemble it and carry the pieces in the available transport. So a folding, small, scooter was the answer, and what an answer it's been! It goes everywhere, fits inside small cafes and turns heads constantly when it folds and opens. Thoroughly recommended.
I love my scooter which is fully collapsible with a touch of a button. The battery charge lasted me for a whole day at the Dorset steam fair. Stop and go, up and down hills and easy to keep up with everyone I am off on a Cruise with it in December as I feel confident to go anywhere with It. Many Thanks
I bought a Monarch Smartie mobility scooter from Monarch and was treated as a valued customer throughout the process of demonstration, purchase and aftercare. Our local agent is readily available, helpful and eager to please, as are the Head Office staff. I recommend Monarch to anyone looking to purchase any mobility product.